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Absence Reporting Procedures

Absence Reporting Requirement
Employees must enter their own absences into the Frontline absence management system by 9:00 am each day and notify their immediate supervisor. ALL absences (except 1-2 days of sick leave) also require a Request for Leave of Absence form. It is solely the employee’s responsibility to enter their own absences accurately and timely in Frontline,  submit a leave request in Informed K12,  and cooperate with the leave process. Failure to enter accurate and timely attendance may result in disciplinary action.How to Access Frontline
With Frontline there are three ways to enter absences. Employees can enter their absence using:

  1. Automated Frontline phone system: 1-800-942-3767 

  2. Frontline Website:  https://app.frontlineeducation.com/

  3. Download the Frontline Education Mobile App on a mobile device and enter directly into the app

To access Frontline, an employee needs a Frontline ID account. Upon hire, each employee receives an email invitation from Frontline to create the Frontline ID and password. For any questions about a Frontline account, please email valentip@mhusd.org.

Helpful Tips

  • For each absence, verify that the date(s) and times have been entered correctly

  • Employees may enter an absence for that day until 9 am; after 9 am, the employee must email valentip@mhusd.org to enter the absence

  • Employees may enter an absence for a future date anytime within the current school year

  • The dates of District or on-campus meetings, Professional Development, and conferences all are known in advance. Once an employee receives approval for these types of absences, the absence(s) can be entered immediately!

  • The Frontline system is available 24 hours per day, 7 days a week. Please enter an absence as soon as the need is known. There is no need to wait

  • ALL absences (except sick leave of 1-2 days) require a Request for Leave of Absence Form completed in Informed K12 with appropriate verification attached

Informational Links
Employee Quickstart Guide
Request for Leave of Absence Form
MHFT Collective Bargaining Agreement (see Article 13 - Leaves)
MHCEA Collective Bargaining Agreement (see Article 10 - Leaves)
MHELA Association Agreement (see pages 6-10 - Leaves)